Front Desk Help Needed

We are a small, respected plumbing company that has been in business since 1953. Located in Burlington, MA, we have established a great reputation by offering the coordinated skills of our dedicated experts.

We are currently looking for motivated Front Desk Help, experienced in managing day-to-day activities to ensure a smooth functioning office and good customer relations. If you work for Kirkland and Shaw, you will be an integral part of a quality organization that treats both customers and employees with respect and fairness. Part-time or full-time position available.

Primary Responsibilities

• Provide excellent customer service by acting as liaison between the office and customers. This includes, but is not limited to, answering the phone, handling all billing questions and resolving or escalating customer issues in a professional and timely manner.
• Accounts Payable tasks, including reviewing, entering, troubleshooting and paying bills.
• Accounts Receivable tasks, including processing payments and following up on outstanding balances, as well as occasionally creating invoices.
• Prepare customer quotes and contracts.
• Process payroll every week.
• Other projects as requested.

• High School Diploma or equivalent
• Minimum 5 years prior office/administrative experience
• Knowledge of Microsoft Office (Outlook, Word and Excel) and QuickBooks

• 11 paid holidays
• Paid vacation and sick time
• 401k (minimum 3% employer annual contribution)
• Medical Insurance
• Dental / Disability / Accidental Death & Dismemberment / Life Insurance